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How to Upload Audio Files | VoxScriber Complete Tutorial

Complete guide on how to upload audio and video files to VoxScriber. Upload methods, common issues, and speed optimization tips.

How to Upload Files

Learn all the methods for sending your audio and video files, troubleshoot common upload issues, optimize transfer speed, and understand each step of the upload process on VoxScriber.

3 Upload Methods

Method 1: Drag and Drop

Easiest

Drag and Drop

Step by Step:

  1. Open a file explorer window
  2. Locate your audio or video file
  3. Drag the file from the explorer window
  4. Drop it onto the area labeled "Drag your files here"
  5. Wait for validation and the upload to begin

Advantages:

  • Fastest and most intuitive method
  • Allows multiple files simultaneously
  • Works with any modern browser
  • Immediate visual feedback

Limitations:

  • Requires two windows open
  • Does not work on some mobile devices
  • Can be confusing for beginner users

Method 2: Select File Button

Simple

Select File Button

Step by Step:

  1. Click the "Select File" button
  2. Browse folders in the window that opens
  3. Select the desired file
  4. Click "Open" to confirm
  5. The upload will start automatically

Advantages:

  • Familiar interface for all users
  • Works on all devices
  • Allows organized folder browsing
  • Safest option for beginners

Limitations:

  • Slower than drag and drop
  • Only one file at a time (default)
  • Requires more clicks

Method 3: Mobile Upload

Adapted

Mobile Upload

Step by Step:

  1. Tap the "Select File" button
  2. Choose "Files," "Gallery," or "Recorder"
  3. Navigate to the desired file
  4. Tap to select
  5. Confirm the upload

Advantages:

  • Direct access to phone recorders
  • Can access cloud files (Drive, iCloud)
  • Touch-optimized interface
  • Upload works even on mobile data

Limitations:

  • Dependent on mobile connection
  • Large files consume a lot of data
  • Battery may drain during long uploads

Understanding the Upload Stages

1. Selection (1-2 seconds)

What happens: The system verifies the format, size, and file integrity How to identify: File name appears, size is displayed, format is confirmed

2. Upload (10 seconds to 10 minutes)

What happens: File transfer to our servers How to identify: Progress bar in motion

3. Processing

What happens: File validation and preparation How to identify: Status shows "Processing"

4. Ready

What happens: File is available for transcription How to identify: Status shows "Ready to transcribe"

Specifications and Limits

| Category | Specification | Value | |---|---|---| | Size | Maximum per file | 5 GB | | Size | Maximum duration | 8 hours | | Size | Simultaneous files | 30 minutes | | Connection | Minimum speed | 1 Mbps | | Connection | Recommended | 10 Mbps+ | | Storage | Secure backup | 30 days | | Storage | Encryption | AES-256 | | Storage | Redundancy | 3 copies |

Tips for Faster Uploads

Use a wired connection (Ethernet) for more stable and faster uploads.
Convert WAV files to MP3 before uploading to reduce file size without significant quality loss.
Avoid peak hours (5 PM - 10 PM) for faster uploads.

Common Issues and Solutions

Upload fails or freezes

Possible causes: Unstable connection, file too large, outdated browser

Solutions:

  • Check your internet connection
  • Try with a smaller file first
  • Update your browser
  • Clear your browser cache

Format not accepted

Possible causes: Unsupported format, corrupted file

Solutions:

  • Check the list of supported formats
  • Convert the file to MP3 or WAV
  • Test with a different file

Upload too slow

Possible causes: Slow connection, file too large, peak hours

Solutions:

  • Use a wired connection
  • Compress the file
  • Try at a different time

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