Account & Settings
Manage your account, profile and privacy
Data Security and Privacy
How long VoxScriber keeps your audio and transcriptions, where data is stored, how encryption works, and how to control retention.
Encryption and Data Encryption Key (DEK)
How transcription encryption works in VoxScriber: individual key per user (DEK) in all plans, two-layer key wrapping, and what happens when you change your password.
LGPD and GDPR
How to exercise your data subject rights at VoxScriber: data export, correction, portability and deletion, response time, and differences by region.
Change Account Details
What you can change yourself in your VoxScriber account (password, MFA, sessions, WhatsApp) and why changing your email goes through support.
Recover Password and Access
String: "Forgot your password or can't sign in to VoxScriber? Reset via 1-hour link, Google/Facebook accounts, lockout after failed attempts, WhatsApp verification.
Domains and Regions
VoxScriber, VoxScriber.pt, Voix2Texte, and VoxScriber: the 4 regional brands, region-based currency and data residency, and European account changes.
Notifications and Emails
All emails VoxScriber sends: verification, completed transcription, billing alerts, invoice and tickets — and what to do when they don't arrive.
Delete My Account
Count that: "How to permanently delete your VoxScriber account: confirmation, automatic subscription cancellation, data handling, and why email cannot be reused.
Multi-Account Policy
How VoxScriber detects duplicate accounts created to bypass the free plan, what happens when an account is blocked, and how to request unblocking.