Company Plan: Cycle Pool, Effective Plan, and Encrypted Archive
How the business plan works day to day: shared cycle pool, effective member plan, per-person limit, encrypted company archive, and access for former members.
When you join an organization with an active company plan, two things change: your resources come from the company plan and your work transcriptions enter the organization's archive. This article explains both.
Effective plan: the company plan applies to you
A member of an active organization uses the organization's plan instead of their personal plan — enabled engines, export formats, file limits, everything. Your personal plan still exists (it isn't changed), but it stays "dormant" while the company covers you. This applies on the website and in WhatsApp.
If you belong to more than one company, the plan of the organization currently in focus applies — you switch it in the dashboard.
Shared cycle pool
- The organization has a single cycle balance that all members consume. Each member's transcription debits from the company pool, not from the personal balance.
- The OWNER/ADMIN can set a per-member cycle limit (general or individual). Anyone who reaches the limit gets the error
MEMBER_CYCLE_LIMIT_EXCEEDEDand stops consuming until the next renewal — the rest of the team continues normally. - At renewal, the pool is replenished to the plan value (it doesn't add up with the leftover) and each member's consumption counter resets. At activation (first subscription), cycles are added to whatever is there.
The organization dashboard shows the pool (available/used/total) and each member's consumption — you can track it without a spreadsheet.
Company archive
Transcriptions made in the organization's context belong to the company:
- Visibility: OWNER and ADMIN see the entire team's archive; MEMBER only sees their own transcriptions.
- Encryption: content is encrypted with the organization's key (not with a user's password). This is what allows the team to access the archive without depending on the password of whoever transcribed.
- Former members lose access: whoever leaves the organization can no longer open company content — not even what they created themselves. When removing a member, their transcriptions in the company context are transferred to the OWNER.
An organization with an archive cannot be deleted — deleting the organization would destroy the encryption key and, with it, access to the content. It can be deactivated, preserving the archive.
FAQ
Does my personal plan add to the company's?
No, it doesn't add up or change. While you're a member of an active organization, the company's resources and pool apply; your personal plan is reserved for use outside that context.
Does the company's leftover cycle balance carry over to the next month?
No — unlike individual plans, the company pool is replenished at renewal to the contracted value, and per-member consumption resets.
A member hit their limit. Does the company stop?
No. Only that member is blocked until renewal (or until the admin increases their limit); the pool remains available for the rest of the team.
Does someone who left the company take their transcriptions with them?
No. The organization's content stays with the organization: it's transferred to the OWNER and the former member loses access.
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