Organizations and Members: Invites, Roles, and Seats
How an organization works in VoxScriber: OWNER/ADMIN/MEMBER roles, email invites valid for 7 days, seat limit per plan, and switching between companies.
On enterprise plans, your team works within an organization: a space with a shared cycle pool, company library, and member management. This article covers roles, invites, and seats; for cycle pool and library, see Company plan and shared library.
Roles
| Role | What they can do |
|---|---|
| OWNER (owner) | Everything: billing, members, transferring ownership. Cannot be removed. |
| ADMIN | Invites and manages members, sees the team library, accesses invoices. |
| MEMBER | Uses the company plan and sees their own transcriptions. |
Only OWNER and ADMIN invite — and they can only invite as ADMIN or MEMBER.
Seats per plan
| Plan | Members |
|---|---|
| Empresarial 50h | 5 |
| Empresarial Plus 120h | 15 |
| Empresarial Premium 300h | 30 |
| Plano sob medida | defined in the contract |
The seat limit is checked both when sending the invite and when accepting it.
Inviting someone
Send the invite
The person accepts via the link
Done
Important invite rules:
- The invite is valid only for the invited email. Accepting while logged into another account returns an error (
INVITE_EMAIL_MISMATCH). Sent the invite to the wrong email? Cancel it and send another one. - Regions must match: an account with data stored in Europe cannot join a Brazilian organization (and vice versa) — the invite returns
REGION_MISMATCH. In that case, contact support before inviting. - Expired invite (7 days) can simply be resent.
Removing members and transferring ownership
- When removing a member, the transcriptions they created in the company context are automatically transferred to the OWNER — the company library doesn't leave through the door. The former member loses access to the organization's content, even what they created themselves.
- The OWNER cannot be removed; to change the owner, use the ownership transfer in the members dashboard.
- Each member can have an individual cycle limit (optional) — useful for controlling consumption per person.
Working across multiple companies
The same account can be a member of several organizations. The "active company" is switched in the dashboard; your transcriptions and usage then count in the context of the active organization.
FAQ
Does the invited person need to create an account before the invite?
No. The invite link accepts signup on the spot — but the signup must use exactly the invited email.
The invite expired. How do I resend it?
Just send a new invite from the organization dashboard — the 7-day window restarts.
Who sees the team's transcriptions?
OWNER and ADMIN see everything done in the company context; MEMBER sees only their own. Details in the shared library article.
An employee left the company. What happens to their work?
Remove the member: the organization's transcriptions created by them are transferred to the OWNER, and they lose access to that content.
Can I limit how much each member spends?
Yes — set an individual cycle limit per member; if no limit is set, the organization's default applies.
Related articles
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