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How Credits Work

Understand how the VoxScriber credit system works. How credits are calculated, consumed, and when they expire.

How Credits Work

Fully understand the VoxScriber credit system: how credits are calculated, when they are consumed, how to optimize their use, and save on your audio transcriptions.

Basic System Concepts

1 Cycle = 15 Seconds

4 cycles = 1 minute of audio

  • Each cycle covers 15 seconds of processed audio
  • 1 minute of audio = 4 cycles
  • Billing is proportional to the actual file duration
  • Example: a 2 min 30 sec file consumes 10 cycles

Practical example: A 5-minute file = 20 cycles (5 x 4)

Real-Time Consumption

Credits are verified before starting the transcription and deducted only after successful completion.

Quick Calculation Formula

Cycles = Duration (min) x Cycles/min of the Engine

| Component | Description | |---|---| | Duration | Minutes of the file (rounded up) | | AssemblyAI | 4 cycles/min (Premium, default) | | Whisper | 1 cycle/min (Normal, most economical) | | ElevenLabs | 10 cycles/min (Ultra, premium) |

Cost per Transcription Engine

| Engine | Cost | When to Use | Availability | |---|---|---|---| | AssemblyAI | 4 cycles/min | General use (default), with diarization and punctuation | All plans | | Whisper | 1 cycle/min | Noisy audio, most economical | Paid plans | | ElevenLabs | 10 cycles/min | Premium accuracy | PRO plan |

AssemblyAI is the default engine, with the best accuracy/features balance (diarization and punctuation) for most audio. For high volume at the lowest cost, Whisper (Normal) is the cheapest at just 1 cycle/min.

Cost Calculation Examples

30-Minute Meeting (AssemblyAI)

  • Duration: 30 min
  • Engine: AssemblyAI (4 cycles/min)
  • Total: 30 x 4 = 120 cycles

1-Hour Interview (Whisper)

  • Duration: 60 min
  • Engine: Whisper (1 cycle/min)
  • Total: 60 x 1 = 60 cycles

45-Minute Podcast (AssemblyAI)

  • Duration: 45 min
  • Engine: AssemblyAI (4 cycles/min)
  • Total: 45 x 4 = 180 cycles

Smart Credit Management

Monitor your usage - Track on the dashboard how many cycles you are using per month

Choose the right engine - AssemblyAI (default) delivers great quality with diarization for most audio. For high volume spending fewer cycles, use Whisper (Normal): 1 cycle/min

Optimize your files - Remove long silences and unnecessary parts before transcribing

Common Mistakes and How to Avoid Them

Choosing the wrong engine

Impact: Unnecessary cycle spending Solution: Use AssemblyAI (default) for most. To save cycles at high volume, use Whisper; reserve ElevenLabs (Ultra) for cases needing premium accuracy. Prevention: Check the selected engine before starting.

Transcribing the wrong file

Impact: Cycles consumed without purpose Solution: Verify the file before starting the transcription. Prevention: Use descriptive file names.

Not checking credits beforehand

Impact: Transcription interrupted due to insufficient cycles Solution: Purchase additional cycles and restart. Prevention: Monitor your balance regularly.

Tips for Saving Cycles

  1. Use Whisper (Normal) for high volume - it's the cheapest engine: 1 cycle/min (vs 4 for AssemblyAI and 10 for ElevenLabs)
  2. Remove unnecessary parts - Cut silences and irrelevant sections
  3. Choose the appropriate quality - Do not use Premium for simple audio
  4. Test with short samples - Before transcribing long files
  5. Monitor your usage - Track spending on the dashboard

Ready to use your cycles?

Now that you understand how the cycle system works, use this knowledge to optimize your spending and get the most value from your cycles.

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